Programs
Find the right program for the room.
Every program is built for office managers and the practice leaders they work with, and adapts for study clubs, full practice teams, and DSO leadership. Filter by audience to see the strongest fits.
Signature Programs

Culture & Growth Mindset
A Culture Program with an Angry Puppet
Featuring The Bitter Baby®
Meet The Bitter Baby®, a lovably grumpy puppet who gives voice to the why-bother mindset every team meets. Teams learn to name it, laugh at it, and choose a growth mindset on purpose.

Patient Experience
Driving Case Acceptance
More Disney. Less IRS.
Case acceptance grows from trust, communication, and culture. How teams create patient experiences that feel more like Disney than the IRS.

Practice Growth
The Five Keys to Growing Your Dental Business
From Busy to Intentional Growth
Sustainable growth comes from intention more than hustle. The leadership, communication, and operational shifts that help practices grow with purpose.
Dental Wired Differently: The AI Series

The Culture Program
Culture Eats AI for Breakfast
The AI is ready. Is your team?
Two practices can buy the same AI tools and get completely different results. The difference is culture.

The Productivity Program
Get Your Software Off the Bench
Same software. Different results.
Most practices already pay for AI and automation tools their teams use at a fraction of what those tools can do. Here is the game plan.

The Patient Communication Program
Don't Let the Bot Have All the Personality
Your AI can book the appointment. Your team earns the loyalty.
Patients welcome AI, as long as it feels personal. Where AI serves best, where a human voice matters most, and how to build warm handoffs.

Signature Workshop · The Human Edge
AI Can't Do This Part
Leading Your Team Through the AI Revolution
The full Dental Wired Differently series in one hands-on session, with a personal 30-day action plan for every attendee.
Additional Program

Revenue Cycle
How to Get Paid for What You Do
Everyone on the team influences the revenue cycle.
Getting paid begins long before treatment is complete. The key moments where the right steps and the right conversations make all the difference.
Planning a meeting for 2027 or 2028?
Share the date, the audience, and the format you have in mind. Penny responds personally.
